“We can’t solve problems by using the same level of thinking we used when we created them.”

– Albert Einstein

Who we are

We are skilful, independent Solutionists and Dispute Resolvers, based in Melbourne, Australia.

What we do

We provide practical, efficient, cost-effective solutions for most disputes and conflicts – from private individuals and families, to major corporations.

How we work

We defuse and resolve most conflicts by methodical de-construction, rationalisation, and practical problem-solving. This produces constructive solutions, or fair determinations.

Our Philosophy: Solutionism

Every disagreement, dispute, or conflict is a problem to be solved, rather than a battle to be fought. When parties are genuine, solutions can always be found, or made.

Experience and Skills

We’ve spent over 3 decades resolving all manner of disputes, especially gnarly ones.

Hand putting last piece of puzzle with the word solution to fix the problem

Why use us?

Because you want: (a) a pragmatic, quick, cost-effective, guaranteed final and conclusive dispute resolution process and, (b) to be treated with respect, as an intelligent adult with the right to understand and participate in your own process and, (c) to emerge at the end feeling the outcomes and costs of the process are fair and reasonable.

Personal Profile

Jon Kenfield

LLB FRI FFBI CC MBO
Solutionist and Dispute Resolver
Arbitrator, Mediator, and Facilitator
Family Business Adviser and Advisory Board Chair

Qualifications and Work Experience

I’m a Master Solutionist; Chartered Accountant (retired); Grade 1 Arbitrator; Advanced Mediator; Expert Determiner, Negotiator and Facilitator; Certified Chair (Advisory

Boards), Designated Chair (Family Business Advisory Boards), and Family Business Adviser.

I have a law degree and was a chartered accountant for over 40 years, including roles as principal / director (forensics) in two of the “Big 4” firms. From a past life I’m also a qualified teacher, scuba diving instructor, and oil rig diver.

Diving with son Mark, at Heron Island

Interests and Pastimes

I love books, writing, films, and teaching.

My passions (outside work and family) are underwater and wildlife photography, fly fishing, 4WD camping, and travel.

Policies

Code of Ethics and Professional Practice

We commit to:

  • Client-First Mindset: provide the best and most appropriate advice we can conceive about any dispute or conflict, regardless of our own interests.
  • Behave with honesty, integrity, trustworthiness, and reliability in all our dealings.
  • Approach every engagement with an open mind and a commitment to produce best possible outcomes for all participants.
  • Work collaboratively with other trustworthy advisers.
  • Maintain client confidentiality.
  • Disclose any conflicts of interest as soon as they become apparent.
  • Provide maximum transparency throughout every engagement.
  • Accept responsibility for our performance, and accountability for our results.
  • Keep learning – through study, collaboration, reflection, and the generous sharing of ideas, knowledge, and experience with other dispute resolvers.

Privacy Policy

We respect and protect the privacy of visitors, subscribers and users of our website and will not disclose any information that identifies you individually to any third party, unless we have your written permission to do so.

When we request any personal information from you it’s to ensure the right things go to the right people. If you change your mind or details at some future stage we’ll correct, update, or delete your personal data, on request.

Links to Other Sites

Please be aware that when you are on our site (or any other), you may be directed to other sites, through devious internet processes that are entirely beyond our control and understanding. Please exercise vigilance at all times

Feedback

If you have any comments or suggestions that could help us improve our website, please don’t be shy, email us at: info@disputesolutions.com.au.

Inevitable Disclaimer

Apologies, as confirmation of how crazy the world is, this needs to be said:

We are dispute resolvers, not lawyers, and nothing we say or do should be regarded as legal or any other form of conventional professional advice.

The views, tools, information, and other items contained in this website are provided for information purposes only. They do not purport to be, nor should they be relied upon in isolation from your own research, and competent professional advice. We do

our best to keep everything up to date, relevant and accurate, but make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of anything contained in this website in connection with any form of use or purpose whatsoever.

Any reliance you do place on anything you find in, or construe from this website is therefore done entirely at your own risk. It is a fundamental condition of your use of our website, and our services, that under no circumstances whatsoever will you, or any person or entity associated with you, seek to hold us liable for any loss or damage whatsoever arising out of, or in connection with, anything we say or do about anything.

Nothing on this website should be taken as a recommendation or endorsement of any goods, services, or views – other than comments directly relating to our own services – in which we trust!