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Blog and Articles - index and links (by subject matter and date)
Case Appraisals: an effective dispute resolution tool.
YouTube Videos & Podcasts
index and links (by subject matter and date)
Books & Other Resources
- Carnegie, D – How to Win Friends and Influence People Harper Business (1936).
- Costantino CA & Merchant SC – Designing Conflict Management Systems, Jossey-Bass (1996).
- De Bono, E – Conflicts: A Better Way to Resolve Them Penguin Books (1985).
- De Bono, E – Six Thinking Hats Penguin Books (1985).
- Fisher R, Kopelman E& Schneider AK – Beyond Machiavelli: Tools for Coping with Conflict, Harvard University Press (1994).
- Fisher R, Ury W & Pattton B – Getting to YES, Century Business (1991).
- Goleman, D- Emotional Intelligence Why It Can Matter More Than IQ, Bloomsbury Press (1996).
- Grey, Dr J – Men are from Mars & Woman are from Venus, HarperCollins Publishers 1992.
- Kenfield, J – The Solutionist Guide to Family Business, Amazon Books, 2011.
- Lieberman, DJ – Make Peace with Anyone, St Martins’ Press, New York (2002).
- Pease, A – Body Language, Camel Publishing Company (1981).
- Tzu, Sun – The Art of War, translated by Lionel Giles, Barnes and Noble (1910).
- Ury, W – Getting Past No: Negotiating with Difficult People, Random Press (1991).